Privacy Policy
How Gulf Coast Event Services, Inc. collects, uses, and protects your information.
Gulf Coast Event Services, Inc. ("Gulf Coast Event Services," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit our website or use our online ordering store, how we use it, and the choices you have.
Information We Collect
Information you provide to us. When you contact us through our website form, request a quote, or place an order through our online store, we may collect:
- Your name, email address, and phone number
- The contents of any message or order details you send us
- Billing, shipping, and order information needed to fulfill event rental and service orders
Information collected automatically. When you visit our site, our hosting and security provider may automatically log standard technical information such as your IP address, browser type, device information, referring pages, and the dates and times of your visits. This information helps us operate, secure, and improve the site.
Cookies. Our website itself does not use advertising or analytics tracking cookies. Some third-party services we rely on, such as our online store provider, may use cookies that are necessary for features like your shopping cart to work. You can control cookies through your browser settings.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide quotes
- Process, fulfill, and follow up on event rental and service orders
- Operate, maintain, secure, and improve our website
- Communicate with you about your requests or orders
- Comply with our legal obligations
We do not sell your personal information.
How Your Information Is Shared
We share information only as needed to run our business:
- Service providers. We use trusted third parties to operate our site and serve customers, including our website hosting and security provider (Cloudflare), our online store and payment platform (Ecwid by Lightspeed), our web font provider (Google Fonts), and our website form and email delivery providers. These providers process information on our behalf.
- Payments. Payments made through our online store are processed by the store platform and its payment processors. We do not collect or store full payment card numbers on our website.
- Legal reasons. We may disclose information if required by law or to protect our rights, safety, or property.
Third-Party Links and Services
Our website links to external sites and services, including our Instagram page and our online ordering store. Those services are operated by third parties and have their own privacy policies. We are not responsible for their content or practices, and we encourage you to review their policies.
Data Retention
We keep personal information only as long as needed to fulfill the purposes described in this policy, such as responding to your inquiry or completing and recording your order, and as required to meet legal, accounting, or reporting obligations.
Your Choices and Rights
You may contact us at any time to ask what personal information we hold about you, to request corrections, or to request deletion, and we will respond as required by applicable law. Depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act.
Our website does not respond to "Do Not Track" browser signals, and we do not track visitors across third-party websites for advertising.
Children's Privacy
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.
Security
We use reasonable administrative and technical safeguards, including a secure (HTTPS) connection, to help protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Significant changes will be posted on this page.
Contact Us
If you have questions about this Privacy Policy or your information, contact us:
Gulf Coast Event Services, Inc.
Email: office@gcevents.biz
Phone: 1-800-488-3836
Serving Louisiana, Mississippi, and Alabama